Fibro Wellbeing Club

Privacy Policy

Effective date: 22 May 2026

Next review due: May 2027



1. Who We Are

Fibro Wellbeing Club is run by Rashpal Rai, a WRAP-Certified wellbeing facilitator based in the United Kingdom. We provide free resources, educational content, and community support for people living with fibromyalgia and chronic illness through our website, YouTube channel, and email newsletter.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Website: www.wellbeing-club.com

  • YouTube: youtube.com/@fibrowellbeing-club


2. What Personal Information We Collect

We only collect the minimum information necessary to provide you with our content and services. This may include:

  • Your name (first name, or the name you choose to provide)

  • Your email address

  • Any information you voluntarily share when contacting us or joining our community


We do not collect sensitive personal data such as financial information, government ID numbers, or medical records.


3. How We Collect Your Information

We collect your personal information in the following ways:

  • When you sign up to our email list via our website to receive free resources or our newsletter

  • When you contact us directly by email or through social media

  • When you comment on our YouTube videos or engage with our social media content (this is governed by the platforms’ own privacy policies)


4. How We Use Your Information

We use your personal information only for the purposes for which it was collected:

  • To send you our newsletter, free resources, and updates about our content and programmes

  • To respond to your enquiries and provide support

  • To notify you about new videos, products, or services we think may be relevant to you


We will never use your information for any purpose you would not reasonably expect, and we will always give you the opportunity to opt out.


5. Email Marketing (MailerLite)

We manage our email list and send newsletters using MailerLite, a third-party email marketing platform. When you subscribe to our mailing list, your name and email address are stored securely on MailerLite’s servers.

MailerLite acts as a data processor on our behalf and is bound by its own privacy policy and GDPR compliance obligations. You can view MailerLite’s privacy policy at: www.mailerlite.com/legal/privacy-policy

Every email we send includes an unsubscribe link. You can opt out at any time and your data will be removed from our mailing list promptly.


6. Who We Share Your Data With

We do not sell, rent, or trade your personal information to any third party. We do not share your data with advertisers or marketing companies.

Your information is only shared with the following third parties, and only to the extent necessary to operate our services:

  • MailerLite – our email marketing platform (see Section 5 above)

  • Ko-fi – if you purchase a digital product or make a donation, Ko-fi processes your payment under their own privacy policy

  • Amazon – if you purchase our book via Amazon, your purchase is handled entirely by Amazon under their own privacy policy


None of these third parties are permitted to use your data for their own marketing purposes.


7. How Long We Keep Your Information

We will hold your personal information for as long as you remain subscribed to our mailing list or have an active relationship with us. If you unsubscribe or request deletion of your data, we will remove your information within 30 days.


8. Your Rights Under UK GDPR

As someone interacting with a UK-based service, you have the following rights regarding your personal data:

  • The right to access – you can request a copy of the information we hold about you

  • The right to rectification – you can ask us to correct any inaccurate information

  • The right to erasure – you can ask us to delete your data at any time

  • The right to restrict processing – you can ask us to limit how we use your data

  • The right to data portability – you can request your data in a transferable format

  • The right to object – you can object to us processing your data for marketing purposes


To exercise any of these rights, please contact us via our website. We will respond within 30 days.

You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) if you believe your data has been mishandled: www.ico.org.uk


9. Cookies

Our website may use cookies — small files stored on your device — to help it function properly and to understand how visitors use the site. A separate Cookie Policy is available on our website with full details. You can control cookie settings through your browser at any time.


10. How We Protect Your Data

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. We use reputable, GDPR-compliant third-party platforms to store and process data securely.

However, please be aware that no method of data transmission or storage over the internet is 100% secure. If you have any concerns, please contact us.


11. Changes to This Privacy Policy

We review this Privacy Policy annually. When changes are made, we will update the effective date and next review date at the top of this page. We encourage you to check back periodically.


12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please get in touch:

  • Rashpal Rai – Fibro Wellbeing Club

  • Website: www.wellbeing-club.com

  • YouTube: youtube.com/@fibrowellbeing-club

  • Based in the United Kingdom



Fibro Wellbeing Club — Supporting you to live well with fibromyalgia 🌿


Created with MailerLite