Fibro Wellbeing Club

Accessibility Statement

Effective date: 22 May 2026

Next review due: May 2027


Fibro Wellbeing Club exists to support people living with Fibromyalgia and chronic illness. Many of our community members live with disabilities, fatigue, cognitive difficulties, and pain — which is why accessibility is not an afterthought for us. It is central to everything we do.


1. Our Commitment

Rashpal Rai and Fibro Wellbeing Club are committed to making our website (www.wellbeing-club.com), our YouTube content, and our resources as accessible as possible to everyone — regardless of disability, neurodivergence, visual impairment, or any other access need.

We recognise that our audience includes people who experience:

  • Fatigue and reduced concentration (common in Fibromyalgia and chronic illness)

  • Cognitive difficulties, brain fog, and memory challenges

  • Chronic pain that may limit how long someone can sit, read, or engage with a screen

  • Visual or hearing impairments

  • Anxiety or sensory sensitivities

  • Neurodivergence, including ADHD, autism, or dyslexia


We design and create our content with these needs in mind.


2. What We Are Doing

We are actively working to make Fibro Wellbeing Club more accessible. This includes:

On our website:

  • Using clear, plain English throughout — no unnecessary jargon

  • Choosing readable fonts and sufficient text size

  • Ensuring good colour contrast between text and background

  • Writing descriptive page titles and headings to aid navigation

  • Working towards making all images include descriptive alternative (alt) text

  • Ensuring the site is navigable by keyboard as well as mouse


On our YouTube channel:

  • Adding subtitles and closed captions to our videos wherever possible

  • Speaking clearly and at a measured pace

  • Describing any visual content verbally where relevant

  • Keeping videos structured with clear introductions so viewers can decide whether to continue


In our emails and resources:

  • Writing in plain English with short paragraphs and clear headings

  • Using readable font sizes in all downloadable documents

  • Avoiding reliance on colour alone to convey meaning


3. Known Limitations

We are a small, independently run organisation, and we are honest that we are not yet fully accessible in every area. Some known limitations include:

  • Older videos on our YouTube channel may not yet have accurate captions — we are working through these gradually

  • Some of our downloadable PDFs may not yet be fully optimised for screen readers — this is something we are improving over time

  • As we grow, we are committed to investing more in accessibility improvements


We do not want these limitations to be a barrier to anyone accessing our content. If you need something in a different format, please reach out and we will do our best to help.


4. Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a benchmark for our website. These internationally recognised guidelines cover four key principles — content should be Perceivable, Operable, Understandable, and Robust.

We are an independent creator rather than a public sector body, so we are not legally required to meet these standards — but we choose to work towards them because it is the right thing to do for our community.


5. Feedback and Contact

We genuinely want to hear from you if you encounter any barriers on our website or with our content. Your feedback helps us improve.

Please contact us if:

  • You cannot access any part of our website or resources

  • You would like content in a different format

  • You have noticed an accessibility issue we have not mentioned

  • You have a suggestion for how we could be more accessible


We will acknowledge your message within 5 working days and do our best to find a solution.


6. Enforcement

If you are not satisfied with our response to an accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

  • Website: www.equalityadvisoryservice.com

  • Phone: 0808 800 0082


You also have rights under the Equality Act 2010, which requires service providers to make reasonable adjustments for disabled people.


7. Changes to This Statement

We review this Accessibility Statement annually and update it whenever we make significant changes to our website or content. The effective date and next review date at the top of this page will always reflect the most recent version.


8. Contact Us

To get in touch about accessibility or anything else:

  • Rashpal Rai – Fibro Wellbeing Club

  • Website: www.wellbeing-club.com

  • YouTube: youtube.com/@fibrowellbeing-club

  • Based in the United Kingdom



Fibro Wellbeing Club — Supporting you to live well with Fibromyalgia 🌿


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